1. What Personal Information 

We may collect the following types of personal information: 

• Full name, address, email, and contact number 

• Identification details (e.g., driver’s license, passport number) 

• Property ownership or rental details 

• Financial and employment information (when necessary) 

• Details of services you have enquired about or purchased 

• Browsing data through our website (cookies, IP addresses) 

2. How We Collect Your Personal Information

We collect your personal information through: 

• Forms on our website 

• Direct interactions: phone calls, emails, in-person meetings 

• Property inspections, appraisals, and contracts 

• Social media or third-party property listing sites 

• Cookies and website analytics tools 

3. Why We Collect and Use Your Information 

We collect, use and disclose personal information for the following purposes: 

• To provide real estate services including property sales and leasing 

• To manage customer relationships and respond to enquiries 

• To verify identity and prevent fraud 

• To comply with legal and regulatory obligations 

• For marketing, promotions, and newsletters (you may opt-out) 

4. Disclosure of Personal Information

We may disclose your personal information to: 

• Legal and financial professionals (e.g., conveyancers, mortgage brokers) 

• Government bodies and regulators (e.g., Fair Trading NSW) 

• Real estate portals and advertising platforms 

• IT service providers and data storage partners 

• Other parties with your consent or where required by law 

5. Storage and Security of Information 

Your personal information is securely stored using physical, electronic, and procedural safeguards. We take reasonable steps to: 

• Protect data from misuse, loss, or unauthorised access 

• Limit access to personal data on a need-to-know basis 

• Regularly review and update our security measures 

6. Access and Correction

You have the right to: 

• Request access to your personal information 

• Request corrections if you believe your information is inaccurate, out of date, or incomplete To make a request, please contact us using the details below. 

7. Cookies and Analytics

Our website uses cookies and third-party tools (e.g., Google Analytics) to: 

• Enhance user experience 

• Track and analyse website traffic 

• Understand user behaviour You may manage cookie preferences via your browser settings. 

8. Third-Party Links

Our website may contain links to other websites. We are not responsible for the privacy practices or content of those sites. We recommend reviewing their privacy policies before providing any personal information. 

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on our website and will take effect from the date of publication.

10. Contact Us

If you have any questions, concerns, or complaints about our Privacy Policy or how your personal information is handled, please contact us:

Pacta Real Estate 
Email: info@pactare.com.au 
Phone: 0413369997
Address: 409 (A) / 5 Celebration Drive, Bella Vista NSW 2153 

Office of The Australian Information Commissioner – Australian Government 

Post: GPO Box 5288 Sydney NSW 2001 

Phone: 1300 363 992 (Monday to Thursday) 10 am to 4 pm (AEST/AEDT) 

We aim to respond to all privacy-related inquiries within a reasonable timeframe.